How an HR Outsourcing Specialist Helps Solve Not Only Acute Problems, but Also Build a Long-Term Human Resources Strategy

  • Period: September 2024 - March 2025
  • Client: Bolderāja Serviss, SIA
  • Industry: Manufacturing
  • Location: Riga

Over 6 months of collaboration, "Bolderāja Serviss" experienced significant positive changes thanks to its partnership with a DarbaGuru HR outsourcing specialist. For a company that previously had no dedicated HR function, this collaboration brought not only structural improvements, but also strengthened employee trust and engagement, and fostered a better understanding of the changes needed.

Within a few months, HR outsourcing specialist Silva Staroste made significant improvements and took action for the company's development: 

  • Fast and effective recruitment: More than 20 employees were hired, improving production continuity and productivity.
  • Internal mobility and development: Two internal rotation processes were successfully carried out, allowing employee potential to be discovered and used.
  • Employee wellbeing and engagement: Wellbeing measures were introduced, to be included in the collective agreement, fostering a healthy and motivating work environment.
  • Team spirit and cohesion: Team-building events were organized for practically all departments, strengthening cooperation and mutual trust among colleagues.
  • Strategic employee assessment: An employee satisfaction survey and a 360-degree manager assessment were conducted, providing concrete recommendations for management development through valuable training.
  • Improving organizational culture: Based on data from exit and dissatisfaction interviews, management was given recommendations on culture improvement measures.

Raising trust levels and long-term benefits

An important aspect was building bridges of trust between employees and management. Employees freely approached the HR specialist to openly share their concerns and suggestions, creating a culture of openness within the company.

As a result, Bolderāja Serviss decided to hire a full-time HR specialist to continue and develop the newly introduced processes, maintaining a stable and motivated work environment.

DarbaGuru proved that professional HR outsourcing can be a strategic force for company growth, helping not only to solve acute problems, but also to build a long-term human resources strategy.

Valdis Krauklis Chairman of the Board of SIA Bolderāja Serviss: "If a company needs a fresh start in human resources management, I can confidently recommend DarbaGuru's HR outsourcing solution."